*Staff Use Only* Library Card Replaced

When we replace a patron's library card number, loss of checkouts and holds in Overdrive/Libby can result. Completing this form will ensure that action is taken to prevent those losses.

Use this form only if the patron getting a replacement library card currently has checkouts or holds in Overdrive/Libby or if they have history or lists in Overdrive/Libby they want to keep.

Accounts will be updated within one (1) business day.

Patrons who use Hoopla will need to update their accounts with the new library card number themselves. This can be done in the Hoopla app or by logging in to Hoopla through a web browser.

Staff will follow up with the patron by email once action has been taken.